When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, its okay. Contact us and we'll fix it!
If you need more detailed information, please send us an email a support@bluerem.com and we'll help you out!
Unexpected delays: In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!
I checked my tracking code, no information is showing?
We know you are excited to get your order, but don't worry! This just means you're checking it too quickly, you have to wait at least 48 hours to track it.
We print our shipping labels, notify you and then ship it out. You are our priority.